Shipping And Delivery Policy

 General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

Delivery Location

Items offered on our website are only available for delivery to addresses in India. Any shipments outside of India are not available at this time.

Delivery Time

Wallet Recharge

For wallet recharge transactions, enjoy the convenience of instant processing. Your wallet will be recharged immediately, allowing you to make swift and hassle-free purchases on our platform.

Product Delivery

• Our commitment is to deliver your ordered products within a reasonable timeframe.

• You can expect your products to be delivered within a minimum of 7 days and a maximum of 15 days from the date of your order. We strive to ensure timely and efficient delivery to your doorstep.

Pooja Orders

• Pooja orders are a unique aspect of our services, and we aim to make them as personalized as possible.

• Please note that the process of poojas is subject to the availability of our experienced pundits and the auspicious pooja muhurat (timing). 

• We want to ensure that your pooja is conducted with utmost devotion and adherence to traditions. 

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

 Sales tax is charged according to the province or territory to which the item is shipped.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at support@astroera.in.

Questions

For any queries or concerns, we are here to assist you. Feel free to reach out to our dedicated customer support team using the following contact information: contact@astroera.in.